Privacy Policy

We collect information you choose to give us, such as your name, email address, account credentials, billing contact details, support messages, prompts, uploads, and preferences. If you authenticate through a third-party provider (for example, a social or single sign-on service), we may receive basic profile information as permitted by that provider and your settings.

When you use the Service, we automatically collect certain technical data, including device type, browser and operating system, approximate location derived from IP address, pages viewed, referring URLs, timestamps, and diagnostic logs. We use this data to operate, secure, and improve the Service and to understand aggregate usage patterns.

We use cookies, local storage, and similar technologies for authentication, session management, preferences, analytics, and fraud prevention. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Purchases are processed by third-party payment processors. We receive limited payment-related information (such as transaction status and partial account identifiers) but do not store your full card number on our servers. Payment providers process your data under their own privacy policies.

We use personal information to: provide and personalize the Service; process transactions and send receipts; communicate about your account, security, and product updates; detect, prevent, and investigate abuse or fraud; comply with legal obligations; and improve models, features, and reliability (including training or evaluation only where permitted by law and our agreements with you, and with appropriate safeguards).

We share information with service providers who assist us (for example, hosting, analytics, email delivery, payment processing, and customer support) under contractual obligations. We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale, subject to applicable law.

We retain information for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. Retention periods may vary by data category and jurisdiction.

We implement technical and organizational measures designed to protect personal information. No online service is completely secure; we cannot guarantee absolute security.

We may process and store information in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also unsubscribe from marketing emails via the link in those messages. To exercise rights, contact us using the email below. We may need to verify your identity before responding.

The Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe we have collected such information, contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last updated” date. For material changes, we will provide additional notice where appropriate.

Privacy questions or requests: support@geminiomniai.co